Overview
Aidewell Home Care, located in Philadelphia, Pennsylvania, is dedicated to providing high-quality in-home health care services. The agency specializes in home and community-based waiver programs, which aim to support individuals in remaining in their community settings rather than transitioning to nursing facilities.
Services & Support
Aidewell Home Care offers a range of services designed to meet the unique needs of their clients. They provide home and community-based services that extend beyond those covered by Medicaid, ensuring comprehensive support for individuals and families. The agency is noted for its efficient handling of the waiver approval process, with clients reporting successful approvals in as little as 30 days.
Care Approach & Staff
The staff at Aidewell Home Care are often described as compassionate, professional, and attentive. Many reviews highlight the dedication of the staff in ensuring that clients feel comfortable and informed throughout their care journey. One staff member, in particular, is frequently mentioned for her exceptional advocacy and communication skills, helping families navigate the complexities of care coordination.
Who They Serve
Aidewell Home Care serves individuals and families in need of home health care services, particularly those eligible for community-based waiver programs. The agency aims to support clients in maintaining their independence while receiving necessary care and assistance.
What Families Say
Families have expressed gratitude for the supportive and welcoming environment at Aidewell Home Care. Many reviews commend the agency for its effective communication and the professionalism of its staff. However, some feedback also indicates concerns regarding management practices and issues related to payroll, with a few individuals reporting difficulties in receiving timely payments.
Room for Improvement
While many families appreciate the care and support provided, there are noted concerns regarding management practices, particularly related to employee treatment and payroll issues. Some former employees reported challenges with communication and professionalism from management, suggesting that improvements could be made in these areas.
Summary
Aidewell Home Care is a home health care agency in Philadelphia, Pennsylvania, known for its commitment to providing comprehensive support through home and community-based waiver services. With a staff that is often praised for their compassion and dedication, the agency strives to facilitate a positive experience for clients and families. However, attention to management practices and payroll concerns may enhance their overall reputation and service quality.
