Overview
Access Home Care Inc., located in Philadelphia, Pennsylvania, is a trusted provider of personal care services. The agency offers a comprehensive range of services tailored for individuals with disabilities, supporting their right to live independently in their homes and communities. Access Home Care is committed to delivering quality services, including personal care, companionship, post-hospital care, and respite for family caregivers.
Services & Support
Access Home Care Inc. provides a variety of services designed to assist individuals with disabilities. Their offerings include personal care to help clients with daily activities, companionship to reduce isolation, and post-hospital care to support recovery after medical treatment. The agency also offers respite services to give family caregivers a much-needed break, ensuring that loved ones receive the care they need while allowing family members time to recharge.
Care Approach & Staff
The agency prides itself on treating clients and their families with dignity and respect. Access Home Care emphasizes the importance of independent living, and their staff is trained to provide compassionate and accessible assistance. While many reviews highlight the positive interactions with caregivers, there have been some concerns regarding the responsiveness of the human resources department.
What Families Say
Reviews from families indicate a mix of experiences. Many express satisfaction with the care provided, noting that the staff is attentive and helpful. One reviewer stated, “Great place, wonderful people,” recommending the agency for its supportive services. However, there are also critiques regarding administrative issues, such as lost timesheets and unhelpful responses from the human resources department, which some families found frustrating.
Room for Improvement
Some families have reported challenges with the administrative side of the service, particularly regarding communication with the human resources department. Instances of lost timesheets and perceived rudeness have been mentioned, indicating areas where the agency could enhance its operational support.
Summary
Access Home Care Inc. in Philadelphia, Pennsylvania, offers a range of personal care services aimed at supporting individuals with disabilities in leading independent lives. While many families appreciate the compassionate care provided by the staff, there are noted areas for improvement in administrative communication and processes. Overall, Access Home Care is recognized for its commitment to quality service, though potential clients may want to consider both the strengths and challenges highlighted in family reviews.
