Overview
365 Health Services – Poplar, located in Philadelphia, Pennsylvania, is a home healthcare organization that emphasizes delivering exceptional care throughout the state. With over 25 years of combined experience, the organization offers a variety of services including Personal Assistance Services (PAS), Skilled Nursing, Pediatric Care, and support for Adults with Intellectual Disabilities. They aim to provide comprehensive assistance to consumers and their families at every stage of life.
Services & Support
The services offered by 365 Health Services encompass a wide range of home healthcare needs. They provide Personal Assistance Services, which include help with daily living activities, as well as Skilled Nursing for more complex medical needs. The organization also specializes in Pediatric Care and offers support for Adults with Intellectual Disabilities, ensuring that they cater to clients of and circumstances.
Care Approach & Staff
While some reviews indicate a lack of professionalism within the organization, others highlight the dedication and friendliness of certain staff members. The team is described as welcoming and respectful, with employees often participating in community events and giveaways. Specific staff members have been praised for their communication skills and commitment to client care, with some clients expressing satisfaction with the support provided.
What Families Say
Feedback from families is mixed. Some families appreciate the care and professionalism exhibited by certain employees, noting positive experiences with specific staff members who go above and beyond to meet client needs. However, there are also concerns regarding the overall professionalism of the organization, with some reviews indicating a lack of structure and issues with caregiver management.
Room for Improvement
Multiple reviews express dissatisfaction with the company’s management and operational practices. Some former employees have described the work environment as unprofessional, citing issues such as inconsistent hours and poor treatment of staff and clients. Concerns about communication and the handling of caregiver payments have also been raised, suggesting areas where the organization may need to improve.
Summary
In summary, 365 Health Services – Poplar offers a range of home healthcare services in Philadelphia, Pennsylvania. While there are positive experiences regarding staff interactions and community involvement, some reviews highlight significant concerns about professionalism and management practices. Families considering this provider may find value in specific staff members while also being aware of potential challenges.
