Overview
1st United Home Health Care, located in Philadelphia, Pennsylvania, is a non-medical home care agency dedicated to providing exceptional services to the community. With a focus on client satisfaction, the agency aims to enhance independence through personalized care plans tailored to meet individual needs. They also emphasize their commitment to supporting veterans by offering free information about available resources and programs.
Services & Support
The agency provides essential home care services designed to improve clients’ quality of life. Their patient-centered care plans are specifically crafted to exceed expectations and cater to the unique needs of each individual. Families have expressed satisfaction with the quality of care, noting that the staff is professional, communicative, and attentive to the needs of their loved ones.
Care Approach & Staff
Clients frequently commend the professionalism and kindness of the staff. Reviewers have highlighted the agency’s dedication to transparency and trustworthiness, with one client mentioning the owner’s commitment to ensuring proper care. The staff is described as experienced and detail-oriented, consistently showing up on time and providing compassionate assistance.
Who They Serve
1st United Home Health Care serves a diverse clientele, including individuals seeking non-medical home care support. Families have noted the agency’s ability to cater to various needs, which fosters a sense of trust and reliability in the care provided.
What Families Say
Reviews reflect a strong sense of satisfaction among families who have chosen 1st United Home Health Care. Many clients appreciate the ease of the onboarding process and the ongoing support they receive. Families have expressed gratitude for the agency’s focus on people rather than profit, highlighting the positive energy and caring approach of the staff.
Room for Improvement
While the feedback is overwhelmingly positive, some families noted a desire for even more detailed communication regarding their care plans. This suggests an opportunity for the agency to enhance its already strong communication practices.
Summary
In summary, 1st United Home Health Care stands out in Philadelphia, Pennsylvania, for its commitment to quality, compassionate care. With a strong focus on client satisfaction and community support, the agency has garnered a reputation for professionalism and reliability, making it a recommended choice for families seeking home health care services.
