Overview
Serenity Care Old Forge, located in Old Forge, Pennsylvania, provides personal care services in a supportive and social community environment. The facility aims to enhance the lives of its residents through quality and innovative care while fostering a sense of independence.
Services & Support
Serenity Care offers a range of services, including personal care, memory care, and hospice care. The facility is designed to assist seniors who value their independence but require support with daily activities. Residents can enjoy a variety of activities that promote social interaction and engagement, which is a key aspect of the community’s approach to care.
Care Approach & Staff
The staff at Serenity Care are described as caring, compassionate, and respectful. Many families have noted the dedication of the team, emphasizing that staff members treat residents as part of an extended family. However, some reviews have expressed concerns about staffing levels, suggesting that there may be times when the facility is understaffed, which can impact the overall care experience.
Who They Serve
Serenity Care serves seniors who require assistance with daily living activities while still wishing to maintain a degree of independence. The facility caters to individuals needing personal care and memory care services, creating a supportive environment for both residents and their families.
Living Options & Amenities
The facility is noted for its homelike atmosphere, which many families appreciate. Residents enjoy comfortable rooms and a variety of amenities, including dining options that have received positive feedback. Activities such as bingo, ice cream outings, and movie nights contribute to a vibrant community life.
Dining & Activities
Dining is a highlight for many residents, with meals that are well-liked and enjoyed in a communal setting. The activities program is designed to keep residents engaged, with options that cater to various interests, fostering social connections among residents.
What Families Say
Families have shared positive experiences regarding the care provided at Serenity Care. Many have highlighted the compassion and attentiveness of the staff, noting that residents feel welcomed and valued. However, some feedback also indicates that changes in management have led to mixed feelings among families regarding the overall atmosphere and care approach.
Room for Improvement
While many reviews praise the staff and care at Serenity Care, there are mentions of understaffing issues and concerns about changes in management that have affected the facility’s atmosphere. Some families feel that the warmth and personal touch may have diminished with recent administrative changes.
Summary
Overall, Serenity Care Old Forge offers a supportive environment for seniors, focusing on personal and memory care services. With a dedicated staff and a homelike atmosphere, the facility aims to provide quality care while fostering independence. Families appreciate the community’s efforts to create meaningful experiences for residents, though some concerns about staffing and management changes have been noted.