Overview
Gentiva Hospice, located in New Castle, Pennsylvania, is dedicated to providing compassionate care to individuals facing life-limiting illnesses. Their mission is to deliver physical, emotional, and spiritual support, ensuring that patients can live with dignity and grace while helping families cherish every moment together.
Services & Support
Gentiva Hospice offers a range of services tailored to meet the diverse needs of patients and their families. Their hospice care goes beyond pain management, focusing on the emotional and spiritual needs of patients through a team of nurses, social workers, aides, and chaplains. Additionally, they provide home health care for those recovering from surgery or managing chronic conditions, as well as palliative care for individuals with serious illnesses.
Care Approach & Staff
The staff at Gentiva Hospice is noted for their compassionate and respectful approach to care. Families have expressed gratitude for the dedication of caregivers who take the time to build meaningful connections with patients. Many reviews highlight the team’s commitment to being available 24/7, ensuring that both patients and families feel supported during challenging times. Caregivers are described as knowledgeable and empathetic, working collaboratively to provide the best possible care.
What Families Say
Families have shared positive experiences regarding the care their loved ones received from Gentiva Hospice. Many reviewers praised the compassion and professionalism of the staff, noting how they felt like part of the family. Specific mentions of caregivers who went above and beyond, such as building bonds with patients and providing emotional support, reflect the high level of care offered. However, there were also concerns raised about a negative experience with one staff member, indicating that while the majority of feedback is positive, there is room for improvement in staff training and professionalism.
Summary
Gentiva Hospice in New Castle, Pennsylvania, is committed to providing compassionate and dignified care to those facing life-limiting illnesses. Their team-oriented approach and dedication to meeting the emotional and physical needs of patients have garnered praise from families. While most experiences are overwhelmingly positive, there is an acknowledgment of the need for consistent professionalism across all staff interactions. Overall, Gentiva Hospice strives to be a supportive presence for both patients and their families during difficult times.