Overview
365 Hospice, located in Monroeville, Pennsylvania, is dedicated to providing compassionate end-of-life care and support to patients and their families. The organization offers a range of services designed to ensure that individuals receive the necessary care while allowing families to spend quality time with their loved ones.
Services & Support
The services provided by 365 Hospice include medication management, pain and symptom management, and assistance with daily activities. They also offer respite care services, allowing caregivers temporary relief while ensuring their loved ones are cared for by experienced healthcare professionals.
Care Approach & Staff
Reviews highlight the dedication of the staff at 365 Hospice, with particular praise for the compassionate care provided by their nurses and certified nursing assistants. Many families have noted that the staff goes above and beyond, offering personal touches that make a significant difference during difficult times. However, there have been concerns regarding communication and follow-up after discharge, indicating that improvements could be made in these areas.
What Families Say
Families have shared mixed experiences with 365 Hospice. While many express gratitude for the compassionate care their loved ones received, some have reported issues with communication and the handling of discharge plans. Positive feedback emphasizes the importance of the staff’s support, with one reviewer stating that their services were invaluable during a challenging time. Conversely, others have noted dissatisfaction with the responsiveness of the answering service and the overall coordination of care.
Room for Improvement
Some families have expressed concerns regarding the communication and follow-up processes at 365 Hospice. Issues such as lack of transition planning after discharge and difficulties in reaching staff by phone have been noted. Addressing these concerns may enhance the overall experience for families seeking support during challenging times.
Summary
In summary, 365 Hospice offers a range of essential services aimed at providing comfort and support to patients and their families during end-of-life care. While the staff’s compassion and dedication receive high praise, there are areas for improvement, particularly in communication and discharge planning. Families considering 365 Hospice can expect a caring environment, though they may want to discuss any specific needs or concerns with the team.
