Overview
Home Instead, located in Lemoyne, Pennsylvania, provides personalized senior care services across Cumberland County. With a focus on comfort and security, the agency aims to support seniors in aging safely at home. Their team is known for tailoring care plans to meet individual needs.
Services & Support
Home Instead offers a comprehensive range of services, including 24/7 care, respite care, Alzheimer’s and dementia care, outpatient support, short-term recovery, veteran care, medication reminders, and transportation to appointments. The agency’s commitment to personalized care ensures that each client receives the attention they need.
Care Approach & Staff
The caregivers at Home Instead are frequently described as compassionate and dedicated. Families have noted that staff members are attentive, often going above and beyond to ensure clients feel cared for and respected. Many caregivers have developed strong relationships with clients, providing not just physical assistance but also emotional support and companionship. The administrative staff has also been recognized for their responsiveness and organizational skills, making the scheduling process smooth for families.
Who They Serve
Home Instead serves seniors in various stages of life, including those requiring end-of-life care, assistance with daily living activities, and companionship. Families have shared positive experiences with the agency’s care, highlighting the importance of having caregivers who understand the unique needs of their loved ones.
What Families Say
Overall, families express satisfaction with the care provided by Home Instead. Many reviews commend specific caregivers for their kindness and professionalism, noting how they have made a significant impact on the lives of clients. One family shared how a caregiver became like a family member, providing not just care but also peace of mind. However, some reviews also raised concerns about staff turnover and consistency in care, indicating a need for improvement in employee retention.
Room for Improvement
A few reviews mentioned concerns regarding staff turnover and the impact it has on the consistency of care provided. Some families felt that the agency’s approach to staffing could be improved to ensure a stable and familiar environment for clients.
Summary
Home Instead in Lemoyne, PA, is dedicated to providing quality in-home care for seniors, with a range of services tailored to individual needs. While many families appreciate the compassionate care and support from their caregivers, there are noted areas for improvement regarding staff consistency. Overall, the agency remains a trusted choice for families seeking home health care services.
