Overview
America’s Home Health Services, located in Lemoyne, Pennsylvania, has been dedicated to providing exceptional in-home care for over 13 years. The agency focuses on delivering cost-effective, family-centered services to individuals who are sick, elderly, or disabled. Their aim is to support clients’ medical and personal needs within the comfort of their own homes.
Services & Support
America’s Home Health Services offers a comprehensive range of services designed to enhance the quality of life for their clients. These include personalized support with daily living activities, assistance with household errands, and specialized services for individuals with developmental disabilities. The agency also provides options for family caregiving, allowing family members to receive support and compensation while caring for their loved ones. The seamless transfer process enables clients to bring their current caregivers with them, ensuring continuity of care.
Care Approach & Staff
The staff at America’s Home Health Services is noted for their dedication and commitment to providing quality care. Many reviews highlight the office staff as being informative, caring, and attentive to both clients and caregivers. The management is described as supportive and helpful, fostering a positive environment for both employees and clients. Caregivers are recognized for their kindness and attentiveness, contributing to a nurturing atmosphere for those they serve.
Who They Serve
America’s Home Health Services caters to a diverse clientele, including the elderly, individuals with disabilities, and those in need of assistance with daily living activities. The agency emphasizes the importance of maintaining independence and quality of life for all clients in a familiar home setting.
What Families Say
Feedback from families generally reflects a positive experience with America’s Home Health Services. Many reviews commend the agency for its great care, customer service, and the compassionate approach of the caregivers. Families appreciate the agency’s responsiveness and the staff’s willingness to go above and beyond to meet their needs. However, some clients have expressed concerns regarding communication and reliability, noting instances of caregivers not showing up for scheduled shifts.
Room for Improvement
While many clients have had positive experiences, there are noted concerns about communication and reliability in service delivery. Some reviews mention difficulties in reaching staff and instances where caregivers did not arrive as scheduled. Addressing these issues could enhance the overall client experience.
Summary
America’s Home Health Services stands out for its commitment to providing personalized, family-focused care in Lemoyne, Pennsylvania. With a range of services tailored to meet the unique needs of clients, the agency aims to foster independence and quality of life. While many families express satisfaction with the care received, there are areas identified for improvement, particularly in communication and reliability.
