Overview
WellSpan VNA Home Care, located in Lebanon, Pennsylvania, provides home health care services to support patients in their recovery and daily living needs. The organization offers various services, including physical therapy, aimed at assisting individuals in regaining their independence and improving their quality of life.
Services & Support
WellSpan VNA Home Care offers a range of home health services, with a focus on physical therapy. This support is designed to help patients recover from health issues and maintain their wellbeing in the comfort of their own homes.
Care Approach & Staff
The care team at WellSpan VNA Home Care has received mixed feedback from clients. Some families have reported exceptional care from specific staff members, noting their compassion, professionalism, and positive demeanor. However, there have also been concerns regarding the consistency of care and communication, with some clients expressing dissatisfaction with how their needs were addressed and the accuracy of their patient information.
Who They Serve
WellSpan VNA Home Care serves a diverse range of patients requiring home health services, including those needing physical therapy. The organization aims to support individuals recovering from various health conditions and those requiring assistance with daily activities.
Room for Improvement
Feedback from clients indicates areas for improvement, particularly regarding communication and patient management. Some individuals have experienced issues with staff not having accurate patient information, leading to gaps in care and medication management. Additionally, there are concerns about the responsiveness of the organization to returning clients.
Summary
WellSpan VNA Home Care in Lebanon, Pennsylvania, offers essential home health services, including physical therapy. While some clients commend the care provided by specific team members, there are notable concerns about communication and consistency in care. Families considering this provider may want to weigh the positive experiences against the reported challenges in service delivery.
