Overview
Rose City Rehabilitation Center, located in Lancaster, Pennsylvania, is dedicated to providing skilled nursing and rehabilitation services to its residents. The facility aims to offer a nurturing environment for individuals recovering from illness or surgery. It is conveniently situated just one block from Lancaster General Hospital, making it accessible for families and caregivers.
Services & Support
Rose City Rehabilitation Center specializes in both short-term and long-term care, as well as rehabilitation services. The facility is designed to meet the individual needs of each resident, ensuring that they receive personalized attention and support throughout their stay. Activities like bingo nights, arts and crafts, and community volunteer visits are part of the lifestyle offerings to engage residents.
Care Approach & Staff
The staff at Rose City is described as friendly and compassionate, with many caregivers having long tenures at the facility. There have been recent positive changes in management, which have contributed to improved care and a better environment for residents. However, some reviews indicate concerns about staffing levels, suggesting that the facility may be understaffed, which can impact the quality of care.
Who They Serve
Rose City serves a diverse population, including individuals requiring memory care and rehabilitation services. The facility aims to provide a safe and supportive environment for residents of all backgrounds, including those with specific needs such as dementia.
Room for Improvement
Despite some positive feedback, there are significant concerns regarding neglect and the overall condition of the facility. Reports of poor hygiene, pest issues, and inadequate care have been highlighted by families of residents. These issues indicate a need for ongoing improvements in staff training and facility maintenance.
What Families Say
Families have shared mixed experiences at Rose City Rehabilitation Center. While some praise the recent improvements and the dedication of the staff, others express deep concerns about the care their loved ones received. Instances of neglect and poor living conditions have been reported, leading to strong warnings from families about the facility. Positive changes in management have been noted, but the facility still faces challenges in fully restoring its reputation.
Summary
Rose City Rehabilitation Center offers skilled nursing and rehabilitation services in Lancaster, Pennsylvania, with a focus on personalized care. While there have been improvements in management and staff engagement, significant concerns about neglect and facility conditions remain prevalent. Families considering this facility are encouraged to remain involved in their loved ones’ care to ensure their needs are met.
