Overview
Hamilton Arms Center, located in Lancaster, Pennsylvania, is dedicated to providing both short-term rehabilitation and long-term skilled nursing care. The facility aims to support residents in regaining their strength and independence while ensuring a comfortable living environment. The focus is on delivering compassionate care tailored to individual needs.
Services & Support
Hamilton Arms Center offers a variety of services, including rehabilitation therapy, skilled nursing, and social worker support. The rehabilitation program is designed to create an effective recovery environment, helping residents regain their strength and overall well-being. Activities are also available to promote social interaction and mental stimulation, enhancing the quality of life for residents.
Care Approach & Staff
The staff at Hamilton Arms Center is noted for their friendliness and compassion. Many reviews highlight the attentiveness of the nurses and aides, who take the time to answer questions and explain care plans. The social worker is particularly commended for being available to listen and provide assistance. However, there are some concerns regarding staff responsiveness, with a few reviewers mentioning instances of feeling ignored.
Who They Serve
Hamilton Arms Center serves individuals requiring both short-term rehabilitation and long-term care. This includes residents recovering from illness or injury, as well as those needing ongoing support and assistance due to chronic conditions. Families appreciate the nurturing environment tailored to meet the diverse needs of their loved ones.
Living Options & Amenities
The facility provides a clean environment with various living options. Residents have access to comfortable rooms and communal areas, which are designed to promote socialization and engagement. The dining room is spacious, and meals are reported to be of good quality, contributing to a positive living experience.
Dining & Activities
Dining options at Hamilton Arms Center are highlighted positively, with residents enjoying meals that meet dietary needs. The activities program is designed to engage residents, providing opportunities for social interaction and mental stimulation, which are essential for overall well-being.
Room for Improvement
While many families express satisfaction with the care provided, there are some areas for improvement noted in the reviews. Concerns were raised about staff responsiveness at times, as well as issues with the condition of the facility, including dated decor and maintenance of equipment like elevators. Monitoring care closely during the initial transition period is suggested by some families.
Summary
Hamilton Arms Center in Lancaster, Pennsylvania, strives to deliver progressive care through its rehabilitation and skilled nursing services. The facility is praised for its compassionate staff and supportive environment, although there are areas that could benefit from enhanced responsiveness and maintenance. Overall, families express gratitude for the care their loved ones receive, highlighting the importance of the supportive community at Hamilton Arms.
