Overview
Eleanor Home Health Agency, located in Lancaster, Pennsylvania, is dedicated to redefining the elderly caregiving experience through compassionate client care and a commitment to excellence. Established in 2021, the agency provides exceptional in-home services throughout Lancaster and its neighboring counties. They emphasize a collaborative environment, ensuring clients receive personalized care while caregivers are fairly compensated for their vital contributions.
Services & Support
Eleanor Home Health Agency offers a range of non-medical home care services designed to enhance the lives of seniors and others needing assistance. Their services include companionship, help with activities of daily living such as medication reminders, bathing, dressing, meal preparation, housekeeping, and transportation to medical appointments. They also provide post-surgical care and respite care, allowing family caregivers a chance to rest while ensuring their loved ones receive the necessary support.
Care Approach & Staff
The agency is noted for its compassionate and professional caregivers who prioritize the needs of their clients. Many families have expressed appreciation for the caregivers’ ability to build genuine relationships, often feeling like family members themselves. The staff is recognized for their effective communication, keeping families informed and addressing any questions promptly. This collaborative approach fosters a supportive environment for both clients and caregivers.
Who They Serve
Eleanor Home Health Agency serves a diverse clientele, including seniors and individuals recovering from surgery or needing assistance with daily activities. Families have shared positive experiences regarding the care provided to their loved ones, highlighting the agency’s ability to cater to specific needs with compassion and professionalism.
What Families Say
Families consistently praise Eleanor Home Health Agency for their outstanding care and communication. Many reviews highlight the agency’s responsiveness to questions and concerns, with families feeling secure knowing their loved ones are in capable hands. The caregivers are described as skilled, compassionate, and attentive, contributing to a sense of peace of mind for families.
Room for Improvement
While feedback is overwhelmingly positive, some families have expressed a desire for even more flexibility in scheduling caregivers to better accommodate their needs.
Summary
Eleanor Home Health Agency stands out for its commitment to compassionate care and effective communication. With a focus on personalized services and a supportive team, they have earned the trust and appreciation of families in Lancaster and surrounding areas. Their dedication to enhancing the quality of life for clients makes them a noteworthy choice for home health care.
