Overview
Central Penn Nursing Care, Inc., located in Lancaster, Pennsylvania, is a licensed home care agency with over 30 years of experience in providing dependable in-home senior care services throughout Central Pennsylvania. The agency prides itself on delivering professional and compassionate care that fosters independence while preserving dignity and ensuring confidentiality for its clients.
Services & Support
Central Penn Nursing Care offers private duty home care services designed to help seniors live safely and comfortably at home. Their Care Professionals provide personalized support tailored to the unique needs of each client, ensuring that loved ones receive the attention and care they deserve.
Care Approach & Staff
The staff at Central Penn Nursing Care is frequently described as caring, reliable, and attentive. Families have noted that caregivers often become an extension of their family, demonstrating a commitment to the well-being of their clients. The administrative team is also recognized for being professional and responsive, contributing to a positive experience for both clients and staff.
Who They Serve
Central Penn Nursing Care primarily serves seniors in need of support to maintain their independence at home. The agency has received positive feedback from families who appreciate the compassionate care provided to their loved ones.
What Families Say
Families have expressed their satisfaction with Central Penn Nursing Care, highlighting the personal attention given to their loved ones. One family noted that the caregivers provided fantastic personal care and became an integral part of their family. Another client mentioned feeling secure knowing their caregiver was responsible and reliable. However, there have been some concerns regarding customer service experiences, with one review indicating a lack of helpfulness in response to inquiries.
Room for Improvement
While many families have praised the quality of care, there have been isolated reports regarding customer service issues, such as unhelpful responses to questions. Addressing these areas could enhance the overall experience for families seeking assistance.
Summary
Central Penn Nursing Care, Inc. in Lancaster, Pennsylvania, is a well-regarded home care agency with a strong commitment to providing compassionate and reliable support to seniors. With a focus on personalized care, the agency has built a positive reputation among families who value the attention and dedication of the staff. While there are areas for improvement in customer service, the overall feedback reflects a strong partnership in caring for loved ones.
