Overview
CareGivers America, located in Lancaster, Pennsylvania, has been providing in-home personal care and homemaker services since 2002. The company’s mission is to keep people at home by offering a range of services that cater to various consumer needs, including CareGiver/Homemaker services, Home Health Nursing and Therapy, and Medical Supplies. Despite its commitment to home care, reviews indicate significant challenges in service delivery.
Services & Support
CareGivers America offers a variety of services aimed at meeting the diverse needs of their clients. These include personal care, homemaker services, home health nursing, therapy, and medical supplies. The company has evolved to provide comprehensive support to clients of and conditions, aiming to facilitate a comfortable home environment.
Care Approach & Staff
The staff at CareGivers America has received mixed feedback from clients. While some clients appreciate the flexibility and support provided by the staff, noting that they are willing to work with individual schedules, others have raised concerns about the overall management and quality of care. Reports of unprofessional behavior and a lack of accountability from management have been highlighted, suggesting a need for improvement in these areas.
Who They Serve
CareGivers America serves a wide range of clients, including those in need of personal care and homemaking services, as well as individuals requiring home health nursing and therapy. The company aims to accommodate clients regardless of their age or health conditions.
Room for Improvement
Several reviews indicate areas where CareGivers America could enhance their service quality. Clients have expressed dissatisfaction with management’s responsiveness and the overall work ethic of staff members. Concerns about accountability and the professionalism of caregivers have also been noted, with some clients suggesting that the agency could do better in ensuring that the right caregivers are assigned to clients.
Summary
CareGivers America in Lancaster, Pennsylvania, offers a broad spectrum of home care services aimed at supporting individuals in maintaining their independence at home. While some clients appreciate the flexibility and support from staff, there are significant concerns regarding management practices and caregiver professionalism. Families considering CareGivers America may want to weigh these factors when evaluating their options for home health care.
