Overview
Arcadia Home Care & Staffing, located in Lancaster, Pennsylvania, provides a range of home care services including personal care, assisted living at-home services, and medical staffing. With over 40 years of experience through its affiliation with Addus HomeCare, the organization is dedicated to delivering high-quality, cost-effective care that allows individuals to remain in their homes.
Services & Support
Arcadia Home Care & Staffing offers a variety of services tailored to meet the needs of their clients. Their focus is on personal care and assisted living, ensuring that individuals receive the support necessary to maintain their independence at home. Additionally, they provide medical staffing services, which can be essential for families needing specialized care.
Care Approach & Staff
The staff at Arcadia Home Care & Staffing is described as professional and respectful by some employees. Many have noted a positive work environment where team members collaborate effectively to meet client needs. However, there are contrasting reviews that highlight issues with office staff professionalism and communication, suggesting a mixed experience for both employees and clients.
What Families Say
Feedback from families and staff varies significantly. While some express appreciation for the helpfulness and professionalism of certain caregivers, others have reported serious concerns regarding the treatment of employees and the quality of office support. A few reviews indicate dissatisfaction with how the company manages employee payments and hours, leading to a lack of trust in the organization.
Room for Improvement
There are notable concerns regarding the professionalism of the office staff and the treatment of employees. Some individuals reported negative experiences, including issues with communication and management practices, which could impact overall service quality.
Summary
Arcadia Home Care & Staffing in Lancaster, Pennsylvania, provides essential home care services, but experiences reported by families and staff indicate a need for improvement in office management and employee relations. While some caregivers are praised for their dedication, others highlight significant concerns that potential clients may want to consider.
