Overview
Legend of Lancaster, located in Lancaster, Pennsylvania, offers both Personal Care and Memory Care residences dedicated to enriching the lives of seniors. The facility aims to provide a warm, comfortable, and socially engaging environment, with services tailored to meet the unique needs of each resident.
Services & Support
The facility provides a range of services designed to support residents in their daily activities. Personal Care services help residents who wish to maintain a level of independence while receiving assistance with tasks such as dressing and showering. Memory Care is also available, catering to those with cognitive impairments. However, some families have expressed concerns regarding the adequacy of care provided, particularly in situations requiring more intensive attention.
Care Approach & Staff
Staff members at Legend of Lancaster are often described as caring and attentive, contributing to a friendly and welcoming atmosphere. Many reviews highlight the positive interactions between staff and residents, noting that employees are typically responsive to residents’ needs. However, there have been reports of inconsistencies in care due to high staff turnover, which has led to concerns about the quality of care provided on certain occasions.
Who They Serve
Legend of Lancaster serves seniors in need of personal and memory care services. The facility is designed to accommodate individuals seeking assistance while promoting independence and social interaction among residents.
Living Options & Amenities
The residence features a variety of amenities aimed at enhancing the quality of life for residents. These include a private movie theater, salon and spa, fitness center, and communal gathering spaces to encourage socialization. The one-story design is intended to be accessible and comfortable, with ample natural light and thoughtful decor to promote safety and independence.
Dining & Activities
Residents have access to nutritious meals and a variety of activities designed to engage and stimulate. The activities team is noted for their efforts in providing enjoyable experiences for residents, which are crucial for maintaining a vibrant lifestyle.
Room for Improvement
While many families appreciate the staff’s caring nature, there are significant concerns regarding the consistency of care, particularly in memory care situations. Reports of neglect in personal hygiene and inadequate response to residents’ needs have been highlighted, leading some families to question the facility’s ability to provide the level of care promised.
Summary
Overall, Legend of Lancaster presents a welcoming environment with many dedicated staff members and a range of services. However, families considering this facility should weigh the positive aspects against the reported inconsistencies in care, particularly for those requiring memory care. It is essential to evaluate how well the facility aligns with the specific needs of your loved one.
