Overview
Serenity Care Kingston, located in Kingston, Pennsylvania, provides personal care services within a supportive and social community environment. The facility aims to enhance the lives of its senior residents, many of whom value their independence while requiring assistance with daily life challenges. Serenity Care Kingston is now under new ownership and management, which has led to some changes in operations and care approaches.
Services & Support
Serenity Care Kingston offers a range of services including personal care and memory care. The facility is designed to provide quality, innovative care to meet the varied needs of its residents. Families can expect a supportive environment where staff members are committed to enhancing the well-being of residents.
Care Approach & Staff
The staff at Serenity Care Kingston has received mixed feedback. Some reviews highlight the exceptional care provided by the staff, praising their dedication and kindness towards residents. However, there are also concerns regarding staff turnover and management issues that have been noted by former employees and families. New management has been mentioned as a positive change, and some families have expressed gratitude for the care their loved ones have received.
Who They Serve
Serenity Care Kingston primarily serves seniors who need assistance with daily activities and those requiring memory care services. The facility aims to create a warm and enriching environment for residents, catering to their individual needs.
Room for Improvement
Despite some positive reviews, there are significant concerns raised by families regarding hygiene, staff responsiveness, and overall management. Issues such as missing personal belongings, inadequate medical care, and cleanliness have been highlighted in multiple reviews. Families are encouraged to be vigilant and to check in regularly on their loved ones.
Summary
In summary, Serenity Care Kingston offers personal care and memory care services in a community-focused environment. While some families report positive experiences with the staff and care provided, there are also serious concerns about management practices and the quality of care that need to be addressed. Families considering this facility should weigh the mixed feedback carefully.
