Overview
Heritage Ridge Senior Living at Johnstown, located in Johnstown, Pennsylvania, offers a range of senior care services, including skilled nursing, rehabilitation, hospice, and memory care. The facility aims to provide a supportive and caring environment for its residents, although experiences can vary significantly among families.
Services & Support
Heritage Ridge provides various services tailored to the needs of seniors, including skilled nursing and rehabilitation programs designed to assist residents in recovering from medical conditions or surgeries. The facility also offers hospice care for residents requiring end-of-life support, as well as memory care for those dealing with cognitive impairments.
Care Approach & Staff
The staff at Heritage Ridge includes nurses and caregivers who are noted for their friendliness and attentiveness, with many families expressing appreciation for the care provided. However, some reviews indicate issues with staff responsiveness and the overall quality of care, particularly during busy periods. Concerns have been raised about the adequacy of staffing levels and the attentiveness of some team members.
Who They Serve
Heritage Ridge serves a diverse group of seniors, including those requiring temporary rehabilitation after surgery, long-term care, and specialized memory care services. Families have shared mixed experiences regarding the care their loved ones received, reflecting the variability in service quality.
Levels of Care
The facility offers multiple levels of care, including skilled nursing for those needing ongoing medical attention, rehabilitation for recovery after hospital stays, hospice care for terminally ill residents, and memory care for individuals with dementia or other cognitive challenges.
Dining & Activities
Dining experiences at Heritage Ridge have received mixed reviews. While some families have praised the quality of food, others have expressed dissatisfaction with meal options and the dining environment, noting space constraints that affect residents’ comfort during meals.
Room for Improvement
Several reviews highlight significant concerns regarding staff responsiveness and the quality of care, including delays in assistance for residents and instances of unprofessional behavior from some staff members. Families have suggested that improvements in staffing and communication could enhance the overall experience for residents and their families.
Summary
Heritage Ridge Senior Living at Johnstown provides essential services for seniors, with a focus on skilled nursing, rehabilitation, and memory care. While many families commend the friendly staff and the care their loved ones received, there are notable concerns regarding responsiveness and staff adequacy. Prospective residents and their families may wish to consider these experiences as they evaluate their options for senior care in the Johnstown area.
