Overview
Alleghenies Unlimited Care Providers, located in Johnstown, Pennsylvania, offers in-home, non-medical personal care services to individuals of varying abilities, the elderly, and those recovering from injury or illness. With over 60 years of experience, the organization aims to enhance the quality of life and promote independence for individuals within their communities.
Services & Support
The agency provides a range of personal care services designed to support individuals with different physical and mental abilities. Their mission focuses on helping people live independently through quality care, which they continuously strive to improve by revisiting their programs, trainings, and services.
Care Approach & Staff
While the personal care workers and direct care staff are often praised for their dedication and compassion, there are mixed reviews regarding the office staff. Some employees have expressed dissatisfaction with the communication and organization within the office, noting that they experienced difficulties when trying to manage personal emergencies or changes in their work situation.
Who They Serve
Alleghenies Unlimited Care Providers serves a diverse clientele, including the elderly and individuals recovering from illness or injury. Their services are tailored to meet the needs of those with varying levels of physical and mental abilities, promoting independence and quality of life.
Room for Improvement
Several reviews indicate concerns about communication and organization within the agency. Some former employees reported issues with scheduling and responsiveness from the office staff, which led to frustration and dissatisfaction. Additionally, there were serious allegations regarding discrimination against pregnant employees, which may warrant further attention.
What Families Say
Feedback from families and staff reflects a mix of experiences. Many appreciate the compassionate care provided by the direct care workers and the positive impact of the activities program. However, significant concerns have been raised regarding the office’s management practices and communication, which some families found lacking.
Summary
Alleghenies Unlimited Care Providers has a long-standing history of providing personal care services in Johnstown, Pennsylvania. While they are recognized for their commitment to enhancing the lives of their clients, the organization faces challenges related to communication and management practices that have impacted both staff and families.
