Overview
Hospice of Central PA, located in Harrisburg, Pennsylvania, has been providing hospice care since 1979. The organization is dedicated to offering emotional, physical, and spiritual support to individuals and families during end-of-life care. They aim to deliver compassionate and respectful service, understanding the challenges faced when caring for a loved one at this critical time.
Services & Support
Hospice of Central PA offers a range of services tailored to meet the needs of patients and their families. This includes skilled nursing care, social worker support, and emotional counseling. The team is committed to providing comfort and dignity to patients, ensuring they receive the necessary care and attention during their final days.
Care Approach & Staff
The staff at Hospice of Central PA is noted for their compassion and dedication. Many families have expressed gratitude for the care provided by nurses and social workers, highlighting their supportive and understanding nature during difficult times. However, some reviews indicate inconsistencies in service delivery, with concerns raised about the responsiveness of staff and the adequacy of care provided.
What Families Say
Feedback from families is mixed. While some have praised the team for their kindness and support during the hospice process, others have reported significant issues with care quality and communication. Complaints include delays in response times, inadequate attention to patient needs, and challenges with billing processes. Positive experiences often highlight the compassionate nature of certain staff members, while negative experiences emphasize a lack of proper care and respect for patients.
Room for Improvement
Several reviews point to areas needing improvement, particularly regarding the consistency of care provided by the staff. Families have expressed frustration with communication issues, including difficulty reaching staff by phone and receiving timely assistance. Additionally, there are concerns about the adequacy of care for patients, emphasizing the importance of maintaining dignity and compassion throughout the hospice experience.
Summary
Hospice of Central PA strives to provide compassionate end-of-life care in Harrisburg, Pennsylvania. While many families appreciate the emotional support offered by the staff, there are notable concerns regarding the consistency and quality of care. As families consider their options for hospice services, it is essential to weigh both the positive feedback and the areas needing improvement when making a decision.
