Overview
Visiting Angels, located in Harrisburg, Pennsylvania, is part of a nationwide network dedicated to providing essential personal home care services. Their mission is to assist seniors in living independently in the comfort of their own homes while ensuring they receive compassionate, one-on-one care.
Services & Support
Visiting Angels offers a variety of non-medical senior care services tailored to meet the unique needs of each individual. Their offerings include in-home care, dementia care, respite care, senior personal care, and companion care services. Specific support services encompass light housekeeping, meal preparation, companionship, diet monitoring, medication reminders, and assistance with errands or appointments. This comprehensive approach aims to provide seniors with the support they need to maintain their independence.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as compassionate and dedicated. Families have noted the staff’s ability to build trust and rapport with clients, which is crucial for effective care. The office staff is also highlighted for their understanding and responsiveness to the challenges faced by families, ensuring a supportive experience throughout the caregiving process.
Who They Serve
Visiting Angels primarily serves seniors in Harrisburg and the surrounding Dauphin and Cumberland Counties. Their services are designed for older adults who wish to continue living at home while receiving the necessary support for daily activities.
What Families Say
Families have shared positive experiences with Visiting Angels, often praising the caregivers for their kindness and professionalism. One family noted how their caregiver quickly adapted to their loved one’s preferences, ensuring a smooth transition to in-home care. Another family emphasized the peace of mind they felt knowing their elderly parent was well cared for while they were away. However, there was a mention of an instance where communication about care plans fell short, leading to some concerns about trust in the agency.
Room for Improvement
While many reviews are positive, there was a noted concern regarding communication between the agency and caregivers. Some families experienced a lack of information provided to caregivers, which can lead to uncertainty about care plans. Addressing this aspect could enhance the overall experience for clients and their families.
Summary
Visiting Angels in Harrisburg, PA, is committed to delivering compassionate and personalized home care services to seniors. With a focus on maintaining independence and providing tailored support, they have earned the trust of many families in the community. While the majority of feedback highlights the quality of care and dedication of the staff, improving communication regarding care plans could further strengthen their service.
