Overview
Stellar Home Care, located in Harrisburg, Pennsylvania, connects seniors and recuperating individuals with caregivers to provide personalized care plans. The agency aims to help clients live their best lives by reducing the need for hospitalization or institutional care through exceptional at-home services.
Services & Support
Stellar Home Care offers a range of in-home care services designed to assist with daily activities, personal care, and ongoing health management. Their approach emphasizes empathy, dignity, and quality, ensuring that clients receive compassionate care tailored to their unique needs. The agency also supports family members who may be providing care, allowing them to be compensated for their efforts.
Care Approach & Staff
The staff at Stellar Home Care are often described as compassionate and understanding. Many employees express satisfaction with the support they receive from the agency, noting that the office staff is responsive and helpful when issues arise. Employees appreciate the flexibility offered, especially those balancing work with family responsibilities.
Who They Serve
Stellar Home Care primarily serves seniors and individuals recovering from health issues who require assistance with daily tasks. The agency strives to create a comfortable and dignified environment for clients to recover in their own homes.
What Families Say
Many families have shared positive experiences with Stellar Home Care, highlighting the dedication of the caregivers. Clients have reported that caregivers demonstrate genuine care and support. However, there are also concerns raised by some families regarding reliability and the professionalism of certain caregivers. Instances of caregivers asking for personal favors or not fulfilling their duties have been noted, leading to mixed reviews about the overall reliability of the service.
Room for Improvement
While there are many positive testimonials regarding the care provided, some families have expressed dissatisfaction with the agency’s reliability and communication. Issues such as caregivers not performing expected tasks and concerns about scheduling have been mentioned, indicating areas where the agency could improve its operations and client relations.
Summary
Stellar Home Care in Harrisburg, Pennsylvania, offers personalized in-home care services aimed at supporting seniors and recuperating individuals. While many families and employees praise the compassionate caregivers and supportive work environment, there are notable concerns about reliability and the professionalism of some staff. Families considering this agency may find a mix of positive and negative experiences reflected in the reviews.
