Overview
Supportive Living Services Inc, located in Erie, Pennsylvania, provides personalized care and services to individuals with developmental disabilities. The organization is recognized as a Select Tier Provider in the state of Pennsylvania, emphasizing its commitment to quality support for its clients. Their mission focuses on enabling individuals to live their best lives by understanding their unique needs and preferences.
Services & Support
Supportive Living Services offers a range of residential services, allowing individuals to live in ordinary homes with 3-4 roommates throughout Erie and Erie County. Staff members are available 24 hours a day to ensure health and safety while supporting individual choices. Services include transportation, meal planning and preparation, medication administration, coordination of medical care, and assistance with personal goals and activities. Additionally, the Lifesharing service enables individuals diagnosed with intellectual disabilities or autism to live with a family or adult in the community, promoting independence and care. The SLS Bridge program supports individuals living at home or with family, helping them maintain their independence.
Care Approach & Staff
Supportive Living Services emphasizes a philosophy built on integrity, respect, and dignity. They strive to treat each person with appreciation for their diverse beliefs and values. Staff members aim to provide dependable and thoughtful care, encouraging individuals to make their own choices regarding their lives and services.
What Families Say
Reviews of Supportive Living Services reflect a mix of experiences. Some families appreciate the warm, welcoming atmosphere and the genuine care provided by staff. However, there are also significant concerns regarding the treatment of clients and staff. Some reviews indicate issues with professionalism, communication, and the handling of financial matters for clients. Families have expressed dissatisfaction with perceived neglect and mismanagement, urging caution when considering this provider.
Room for Improvement
Several reviews highlight concerns about staff training and professionalism, indicating that some employees may not be adequately prepared for their roles. Additionally, issues related to communication and the handling of client finances have been noted, suggesting that there may be room for improvement in operational practices and support systems.
Summary
Supportive Living Services Inc in Erie, Pennsylvania, offers a range of residential and community-based services aimed at supporting individuals with developmental disabilities. While the organization has a mission centered on integrity and respect, feedback from families indicates mixed experiences, with some praising the care provided and others raising concerns about professionalism and management practices. Families considering this provider may want to weigh these experiences carefully.
