Overview
Silver Springs at East Norriton, located in East Norriton Township, Pennsylvania, offers personalized assisted living and memory care in a welcoming, resort-style community. The facility is designed to provide a comfortable environment for residents, featuring private suites equipped with emergency response systems and 24-hour on-site licensed nursing care.
Services & Support
The community provides a comprehensive range of services, including assisted living, memory care, and hospice support. Residents can enjoy an All-Day Dining program that offers prepared meals throughout the day. The facility also emphasizes social engagement, offering a variety of cultural and recreational activities to enrich residents’ lives.
Care Approach & Staff
The staff at Silver Springs is noted for their attentiveness and friendliness. Many reviews highlight the compassionate approach of the caregivers, who aim to create a supportive environment for residents. However, some families have expressed concerns about staff turnover and communication issues, particularly regarding the handling of specific dietary needs and care protocols.
Who They Serve
Silver Springs serves a diverse community of seniors, including those requiring assisted living and memory care. Families appreciate the effort made by staff to ensure residents feel comfortable and engaged, with many residents adapting well to their new living arrangements.
Living Options & Amenities
The community offers a range of living options, including one-bedroom units and studio rooms. Amenities include beautifully landscaped courtyards, elegant common areas, a beauty salon, and a private dining room. Residents have access to various activities designed to promote social interaction and wellbeing.
Dining & Activities
Residents can participate in a variety of activities, including social events and recreational outings. The dining experience is designed to be enjoyable, with many residents appreciating the quality of food and the opportunity to socialize during meals.
What Families Say
Families have shared mixed experiences at Silver Springs. While many commend the caring nature of the staff and the community atmosphere, others have raised concerns about the facility’s management and staff availability during critical times. Positive remarks often focus on the supportive environment created by long-term staff members, while negative feedback highlights issues with cleanliness and care consistency.
Room for Improvement
Several reviews indicate a need for improvement in communication between staff and families, particularly regarding care protocols and dietary needs. Concerns about staff turnover and the availability of trained personnel in critical areas have also been noted.
Summary
Silver Springs at East Norriton aims to provide personalized care in a vibrant community setting. While many families appreciate the compassionate staff and engaging activities, there are areas for improvement, particularly in communication and consistency of care. Overall, the facility strives to meet the diverse needs of its residents while fostering a welcoming environment.