Overview
FirstLight Home Care of Scranton, located in Dunmore, Pennsylvania, is a dedicated home care company focused on providing reliable and compassionate support to adults in need. Their services cater to a diverse clientele, including seniors, veterans, and individuals living with dementia or recovering from illness. The organization aims to help clients maintain their independence and quality of life in the comfort of their own homes.
Services & Support
FirstLight Home Care offers a range of services designed to assist clients with daily tasks and personal care. Their caregivers provide companionship, medication reminders, transportation, and help with personal hygiene, among other services. They prioritize understanding each client’s unique needs to ensure that the right caregiver is matched with each individual.
Care Approach & Staff
The caregivers at FirstLight are frequently described as compassionate, reliable, and professional. Families have noted that the owners, who are actively involved in the care process, take the time to personally introduce caregivers to clients, fostering trust and comfort. This hands-on approach is appreciated by families, as it helps to build strong relationships between caregivers and clients.
Who They Serve
FirstLight Home Care serves a wide range of clients, including seniors who wish to age in place, veterans, and individuals with specific needs such as dementia. Their services are tailored to assist those who require extra support in their daily lives, ensuring that each client receives the care they need while maintaining their dignity and independence.
What Families Say
Families consistently express gratitude for the care provided by FirstLight. Many reviews highlight the professionalism and dedication of the caregivers, noting their ability to create a supportive environment. Clients have shared experiences of how the caregivers have positively impacted their loved ones’ lives, allowing them to stay in their homes longer and receive the care they need. The communication and updates provided by the owners have also been praised, contributing to families’ peace of mind.
Room for Improvement
While many families report high satisfaction with the services, some have expressed a desire for even more flexibility in scheduling to accommodate changing needs.
Summary
FirstLight Home Care of Scranton is committed to delivering compassionate and reliable home care services to individuals in Dunmore, Pennsylvania. With a focus on personalized care and strong caregiver-client relationships, they strive to enhance the quality of life for their clients while providing peace of mind to their families. The positive feedback from families highlights the effectiveness of their approach and the dedication of their staff.
