Overview
VITAS Healthcare, located in Cranberry Twp, Pennsylvania, provides hospice care for individuals facing life-limiting illnesses. Their focus is on ensuring comfort and dignity for patients and support for families during challenging times. VITAS offers a team of hospice professionals, including physicians, nurses, hospice aides, social workers, and chaplains, who work together to address the physical, emotional, and spiritual needs of patients.
Services & Support
VITAS Healthcare delivers a range of services to cater to the unique needs of each patient. They provide care in various settings, including private residences, assisted living communities, and nursing homes. For patients experiencing severe symptoms, VITAS offers Intensive Comfort Care, which includes 24-hour continuous care until symptoms are managed effectively. Additionally, they have inpatient hospice beds available in local hospitals for situations where home care is not feasible.
Care Approach & Staff
The care approach at VITAS emphasizes compassion and comfort. Families have noted the kindness and support provided by the staff, particularly in difficult end-of-life situations. Many reviewers expressed appreciation for the professional and caring demeanor of the nurses and social workers. However, some families reported experiences of unprofessionalism and neglect, highlighting a lack of consistent quality in care.
Who They Serve
VITAS serves patients with life-limiting illnesses and their families, providing support throughout the end-of-life process. They cater to individuals with various needs, including memory care, ensuring that both patients and families receive the necessary assistance during this challenging time.
What Families Say
Reviews of VITAS Healthcare are mixed. Many families praised the compassionate care provided by individual staff members, noting that nurses were responsive and supportive. For instance, some families expressed gratitude for the comfort provided to their loved ones during their final days. Conversely, other reviews highlighted significant concerns regarding the professionalism of certain staff members and the quality of care, with some families urging others to seek alternative hospice services due to their negative experiences.
Room for Improvement
While there are positive experiences reported, several families noted issues with unprofessional behavior and inadequate care. Concerns included lack of proper pain management and insufficient support during critical times, leading to feelings of frustration and disappointment. Addressing these inconsistencies could enhance the quality of care provided by VITAS.
Summary
VITAS Healthcare in Cranberry Twp, Pennsylvania, offers hospice care aimed at providing comfort and dignity to patients nearing the end of life. While many families have shared positive experiences with compassionate staff, there are notable concerns regarding professionalism and care consistency. Families considering VITAS should weigh these mixed reviews when seeking hospice services for their loved ones.