Overview
Interim HealthCare of Scranton, located in Blakely, Pennsylvania, is dedicated to providing personalized home health care services that prioritize clinical excellence. Their offerings include specialized nursing care, companionship visits, hospice care, and medical staffing, ensuring comprehensive support for individuals and families in need.
Services & Support
The organization provides a range of services designed to meet diverse healthcare needs. These include in-home health aide and companion care, physical therapy, occupational therapy, speech therapy, and post-operative care. Their focus is on delivering attentive and comprehensive care tailored to each client’s requirements.
Care Approach & Staff
Interim HealthCare emphasizes a compassionate approach to care, as reflected in feedback from families who have utilized their services. Many clients have expressed appreciation for the professionalism and kindness of the staff, noting their commitment to providing high-quality care in a timely manner.
Who They Serve
Interim HealthCare serves a variety of clients, including seniors in need of assistance, individuals requiring specialized nursing care, and families seeking hospice support. Their services are designed to enhance the quality of life for those they care for, ensuring that each client receives the support they need to thrive.
Service Area
Based in Blakely, Pennsylvania, Interim HealthCare of Scranton provides services primarily within the surrounding areas, focusing on home health care that is accessible and convenient for families.
What Families Say
Feedback from families highlights the positive experiences they have had with Interim HealthCare. Many have praised the staff for their professionalism, prompt communication, and the overall quality of care provided. One family noted that the care received often exceeded expectations compared to other healthcare experiences. However, there have been serious concerns raised regarding safety practices, particularly during the pandemic, indicating a need for improved protocols to ensure the health and safety of both staff and patients.
Room for Improvement
Some reviews have raised significant concerns about safety protocols during the COVID-19 pandemic. Reports indicate that staff members were sent to homes without proper personal protective equipment (PPE) or health screenings after potential exposure to the virus. This has led to dissatisfaction among some families regarding the company’s commitment to safety.
Summary
Interim HealthCare of Scranton in Blakely, Pennsylvania, provides a comprehensive range of home health care services, focusing on personalized and compassionate care. While many families appreciate the professionalism and quality of care from the staff, there are notable concerns regarding safety practices that the organization may need to address to ensure the well-being of their clients and caregivers.