Overview
Integrity Home Care Llc, located in Avalon, Pennsylvania, provides home health care services. The agency has received mixed feedback from both clients and caregivers, highlighting various experiences with the quality of care and internal operations.
Services & Support
The agency offers home care services that aim to meet the needs of clients requiring assistance. However, reviews indicate significant issues with service reliability, particularly regarding staff attendance. Multiple clients reported instances of caregivers not showing up for scheduled visits, which has raised concerns about the agency’s ability to provide consistent care.
Care Approach & Staff
While some caregivers have been praised for their kindness and attentiveness, issues have been noted regarding the management and coordination of care. Clients have expressed frustration with the office staff, particularly in terms of communication and responsiveness. The CEO has been described as disrespectful in some interactions, leading to dissatisfaction among caregivers and clients alike.
Who They Serve
Integrity Home Care Llc serves a range of clients, including those who require assistance with daily activities such as bathing, feeding, and mobility. However, there are concerns about the agency’s ability to adequately address the specific needs of clients, particularly in terms of matching caregivers to individual preferences and requirements.
What Families Say
Feedback from families is varied, with some expressing satisfaction with the care provided, while others have reported negative experiences. One client noted that they felt respected and cared for, contrasting sharply with other reviews that highlighted issues such as rude staff and a lack of follow-through on commitments. The inconsistency in experiences suggests that while some clients have found value in the services, others have faced significant challenges.
Room for Improvement
Several reviews point to a need for improvement in communication and reliability. Issues such as payroll miscalculations for caregivers, staff no-shows, and inadequate responses from management have been recurring themes. This has led to calls for better oversight and more effective management practices to enhance service delivery.
Summary
Integrity Home Care Llc offers home health care services in Avalon, Pennsylvania, but has received mixed reviews regarding its operational effectiveness and staff interactions. While some clients appreciate the care provided by individual caregivers, significant concerns about management practices, reliability, and staff communication have been highlighted. Families considering this agency may want to weigh these factors carefully based on their specific needs.