Overview
Midtown Oaks Health & Rehab Center, located in Altoona, Pennsylvania, is a 180-bed skilled nursing and rehabilitation community. Established in 1849, this facility is situated in downtown Altoona, near the historic Horseshoe Curve. Midtown Oaks offers a spacious environment with an outdoor courtyard for residents to enjoy. The community also features an adjacent assisted living facility, The Villages of Midtown Oaks.
Services & Support
Midtown Oaks provides a range of services, including skilled nursing, rehabilitation, and independent living. The facility emphasizes person-centered care, aiming to build strong relationships with residents and their families. The staff is dedicated to improving care quality through regular team activities and transparent communication.
Care Approach & Staff
The care approach at Midtown Oaks is built on compassion and attentiveness, as noted by family members of residents. While many reviews highlight positive interactions with the nursing and activities staff, some concerns have been raised about the responsiveness of aides and the overall attentiveness to residents’ needs.
Dining & Activities
Dining experiences at Midtown Oaks have received mixed feedback. Some residents expressed dissatisfaction with the food quality and availability of snacks, particularly for those with dietary restrictions. However, others noted that the activities offered have helped residents engage and make friends, contributing positively to their overall experience.
What Families Say
Feedback from families is varied. Some families commend the care and support their loved ones receive, emphasizing the staff’s commitment to providing a clean and welcoming environment. However, other reviews express serious concerns about the quality of care, particularly regarding staff responsiveness and the management of residents’ needs. Instances of inadequate attention to residents in distress and issues with food service have been highlighted as areas needing improvement.
Room for Improvement
Several reviews indicate a need for improvement in the responsiveness of staff to resident needs and the quality of food service. Concerns about cleanliness and proper attention to residents’ health and safety have also been noted, suggesting that management should address these issues to enhance the quality of care.
Summary
Midtown Oaks Health & Rehab Center offers a blend of skilled nursing and rehabilitation services in a historic setting. While many families appreciate the care their loved ones receive, there are significant concerns regarding staff responsiveness and dining quality that potential residents and their families should consider. The facility’s commitment to person-centered care is evident, but ongoing challenges in service delivery highlight the need for continued improvement.
