Overview
Signature Healthcare at Home, located in Tigard, Oregon, is a provider of home-based health care services, including Home Health, Hospice, and Palliative Care. The organization emphasizes compassionate and personalized care for individuals in the comfort of their own homes throughout Oregon and Washington.
Services & Support
Signature Healthcare at Home offers a variety of services designed to support patients with different health care needs. Their offerings include Home Health services, which provide a wide range of medical care in the patient’s home, as well as Hospice care focused on enhancing comfort and quality of life for those at the end of life. Additionally, they provide Palliative Care aimed at easing discomfort during serious illnesses.
Care Approach & Staff
The staff at Signature Healthcare at Home have received mixed feedback from clients. While some families appreciated the compassion and support provided by certain nurses during challenging times, others have noted concerns regarding the staff’s bedside manner and competence in performing specific tasks. For example, there were reports of difficulties in blood draws, leading to frustration from patients and their families.
Who They Serve
Signature Healthcare at Home serves a diverse range of patients, particularly those who are homebound and require various levels of medical care. Their focus is on enhancing the well-being of seniors and individuals facing serious health challenges.
Service Area
The organization provides services across multiple communities in Oregon and Washington, ensuring that they reach those in need of home health care in these regions.
Scheduling & Availability
Feedback regarding scheduling has been a concern for some families, with reports of difficulties in arranging timely visits and reordering supplies. This aspect may impact the overall experience for patients relying on consistent care.
What Families Say
Families have shared a range of experiences with Signature Healthcare at Home. While some have expressed gratitude for the compassionate care received from specific staff members, others have reported negative experiences related to staff interactions and service delivery. Concerns about billing practices have also been noted, particularly in cases where services did not meet expectations.
Room for Improvement
Some families have highlighted issues with the competency of certain staff members, particularly regarding specialized care tasks, and challenges with scheduling and communication. These areas may benefit from further attention to enhance the overall patient experience.
Summary
Signature Healthcare at Home in Tigard, Oregon, offers a range of home health care services with a focus on compassionate care. While many families have appreciated the support provided by certain staff members, there are notable concerns regarding service delivery, scheduling, and staff competency. Addressing these issues could improve the experience for future patients and their families.
