Overview
Family Resource Home Care, located in Tigard, Oregon, provides non-medical assistance to help clients live comfortably and independently at home. Formerly known as Adeo In-Home Care, the agency is dedicated to enhancing the quality of life for those in need of home care services throughout the Pacific Northwest. With a focus on compassionate care, Family Resource Home Care aims to support families and communities by matching clients with qualified caregivers.
Services & Support
Family Resource Home Care offers a range of non-medical services designed to assist individuals in maintaining their independence. Their caregivers provide companionship, personal care, and support with daily activities, ensuring that clients receive the help they need in the comfort of their own homes. The agency operates 24/7, making it easier for families to access care whenever necessary.
Care Approach & Staff
The agency prides itself on the quality of its caregivers, who are selected for their ability to provide exceptional care and build personal relationships with clients. Families have noted that the staff is dedicated and genuinely cares about the well-being of those they assist. Training and support for caregivers are emphasized, although some feedback suggests that there may be room for improvement in this area, particularly regarding the training of newer staff.
Who They Serve
Family Resource Home Care serves a diverse clientele, including seniors and individuals with chronic illnesses or disabilities. The agency is committed to matching caregivers with clients based on their unique needs and preferences, ensuring personalized care that enhances the quality of life for each individual.
Service Area
The agency operates throughout the greater Portland metro area, including Tigard, Beaverton, West Linn, and across Multnomah and Clackamas Counties. This broad service area allows them to support a wide range of families in need of home care services.
What Families Say
Families have expressed high levels of satisfaction with the services provided by Family Resource Home Care. Many clients appreciate the dedication and compassion of the caregivers, highlighting their ability to create a positive and supportive environment. However, some reviews indicate concerns about staffing levels, with mentions of too many clients for the available caregivers, which may impact service continuity.
Room for Improvement
Feedback from some clients suggests that there may be a need for additional training for caregivers, as certain staff members may not be fully equipped to handle all client needs. Additionally, concerns about staffing levels have been raised, with some clients experiencing a reduction in hours due to caregiver shortages.
Summary
Family Resource Home Care in Tigard, Oregon, is committed to providing compassionate and reliable home care services. With a focus on matching clients with qualified caregivers, the agency aims to enhance the quality of life for individuals in need of support. While families generally report positive experiences, attention to caregiver training and staffing levels could further improve service delivery.
