Overview
Touchmark in the West Hills, located in Portland, Oregon, offers a vibrant and supportive environment for seniors seeking independent living, assisted living, and memory care. This community is designed to provide a fulfilling lifestyle with stunning views of the Tualatin Valley and a range of amenities that promote both comfort and engagement.
Services & Support
The community provides a variety of services tailored to meet the needs of its residents. These include housekeeping, transportation services, and dedicated support for those in assisted living and memory care. Residents can also enjoy an on-site vineyard and multiple dining venues that enhance their living experience. The staff is noted for their kindness and attentiveness, ensuring that residents receive the care and support they need.
Care Approach & Staff
Touchmark in the West Hills prides itself on its compassionate and knowledgeable staff. Many reviews highlight the exceptional care provided by the team, who are described as gracious, helpful, and dedicated to enhancing the lives of residents. The leadership team is recognized for their commitment to service excellence, creating a welcoming atmosphere that fosters a sense of community among residents and their families.
Who They Serve
This community serves a diverse group of seniors, including those seeking independent living, assistance with daily activities, and specialized memory care. Families appreciate the supportive environment that helps their loved ones transition smoothly into this new phase of life.
Living Options & Amenities
Residents can choose from private cottages or spacious condo-style lodge homes, all designed for comfort and ease of living. The community features a full-service Health and Fitness Club, an indoor pool, and various recreational activities that cater to different interests, including pickleball and art classes. The well-maintained grounds and beautiful surroundings contribute to a peaceful living experience.
Dining & Activities
While the community offers a range of dining options, some reviews indicate that the food quality may not consistently meet residents’ expectations. However, there are positive remarks about specific meals, such as BLT night, which some residents enjoy. The activities calendar is lively and varied, providing opportunities for social engagement and personal interests.
What Families Say
Families express high satisfaction with Touchmark in the West Hills, often mentioning the warm and welcoming atmosphere. Many feel that their loved ones are not just residents but part of a caring community. The support provided during the transition into the community is particularly praised, helping to alleviate concerns that families may have when moving their loved ones.
Room for Improvement
While the community is highly regarded, some feedback suggests that the food quality could be improved to better match the overall excellence of the services and facilities. Addressing this aspect could further enhance the dining experience for residents.
Summary
Touchmark in the West Hills stands out as a premier senior living community in Portland, Oregon, offering a blend of independent living, assisted living, and memory care. With a dedicated staff, a variety of engaging activities, and a beautiful setting, it provides a supportive environment for seniors and their families. While there are areas for improvement, particularly in dining, the overall experience is one of warmth, community, and care.
