Overview
Alberta Simmons Plaza, located in Portland, Oregon, is a senior living facility that has received mixed feedback from residents and their families. While some appreciate the cleanliness and management of the facility, others have expressed significant concerns regarding the management practices and maintenance issues.
Management Concerns
Reviews indicate that management at Alberta Simmons Plaza has faced criticism, with some residents describing it as among the poorest they have encountered. Concerns were raised about the handling of maintenance issues, particularly regarding pest control. One resident reported a mouse infestation that was inadequately addressed by management, leading to frustration among families. Although the maintenance staff were noted to be helpful, the overarching management practices were seen as lacking, contributing to dissatisfaction among residents.
Room for Improvement
The facility has been criticized for its management practices, particularly in relation to pest control and responsiveness to tenant concerns. Reports of a mouse infestation highlight the need for more effective management strategies. Additionally, there are serious allegations regarding the treatment of minority residents, which may impact the overall experience for families considering this facility for their loved ones.
Summary
Alberta Simmons Plaza offers a clean environment and a supportive maintenance team, but significant concerns regarding management practices and pest control have been noted. Families considering this facility should weigh these factors carefully, particularly in light of the reported experiences of residents and their families.
