Overview
Sapphire at Cedar Crossings, located in Portland, Oregon, offers personal care and support services tailored to individual needs. This smaller facility aims to foster a warm family atmosphere where residents can engage in daily activities. The center provides comprehensive rehabilitation services and quality nursing care in a nurturing environment, focusing on the needs of each resident.
Services & Support
Sapphire at Cedar Crossings specializes in skilled nursing, rehabilitation, and hospice care. The facility is equipped to assist those recovering from illness, injury, or hospital stays, as well as those requiring long-term skilled nursing support. Services include physical therapy, medication management, IV therapy, and nutritional support, all aimed at helping residents regain strength and independence.
Care Approach & Staff
The staff at Sapphire includes licensed therapists, compassionate nurses, and dedicated physicians who work collaboratively to develop personalized care plans. While some reviews highlight positive interactions between staff and residents, others note issues with management and responsiveness. There are mentions of caring staff members, but there are also concerns regarding the overall professionalism and organization within the facility.
Who They Serve
Sapphire serves a diverse group of residents, including those transitioning from hospital stays, individuals requiring rehabilitation, and long-term care patients. Family members have expressed varying experiences regarding the quality of care and attentiveness of the staff, with some feeling their loved ones were treated with respect and dignity, while others reported significant concerns.
Levels of Care
The facility provides multiple levels of care, accommodating both short-term rehabilitation needs and long-term skilled nursing support. Residents may come directly from hospitals and are offered ongoing clinical care and support tailored to their specific health goals and comfort preferences.
Room for Improvement
Several reviews indicate a need for improvement in management and communication. Issues such as delayed responses to call lights, lost clothing, and inadequate attention to residents’ personal care have been highlighted. Families have expressed frustration over the lack of information regarding their loved ones’ conditions and care plans, suggesting a need for better organization and responsiveness from the staff.
Summary
Sapphire at Cedar Crossings aims to provide compassionate care in a supportive environment. While some residents and families report positive experiences with individual staff members and the care provided, there are notable concerns regarding management practices, responsiveness, and overall facility organization. Families considering Sapphire for their loved ones should weigh these factors and seek further information to ensure it meets their expectations for care.
