Overview
Portland Health and Rehabilitation, located in Portland, Oregon, provides a continuum of care that encompasses both short-term rehabilitation and long-term care. The facility aims to meet various healthcare needs through a range of services, including skilled nursing, rehabilitation therapy, hospice programs, and respite care. Set in a residential neighborhood, the community features lush grounds and landscaping designed to create a peaceful atmosphere for residents and their families.
Services & Support
The facility offers a variety of services, including 24-hour skilled nursing care and rehabilitation therapy tailored to help residents regain mobility, strength, and independence. The care approach is centered on creating a supportive and home-like environment, with personalized therapy programs and meal choices designed to meet individual preferences.
Care Approach & Staff
While some reviews highlight the dedication of individual staff members, others point to issues with staffing levels and communication among caregivers. Experiences vary, with some families noting that the care provided can be inconsistent, particularly during shift changes. A few staff members have been described as exemplary, but there are concerns regarding the overall organization and responsiveness of the team.
Who They Serve
Portland Health and Rehabilitation serves a diverse population, from those requiring short-term rehabilitation following surgery to residents needing long-term skilled nursing care. The facility accommodates various health conditions, including those requiring hospice care.
Dining & Activities
The dining experience has received mixed reviews, with some residents expressing dissatisfaction with the quality of food, which is often described as basic and lacking in nutritional variety. Additionally, there are comments regarding the need for more engaging activities to keep residents connected and active within the community.
Room for Improvement
Multiple reviews point to significant issues, including understaffing, delays in care, and cleanliness concerns, particularly regarding restroom facilities. Families have noted the importance of being proactive in overseeing their loved ones’ care to ensure needs are met. The facility’s organization and communication among staff also require attention to enhance overall resident experience.
Summary
Portland Health and Rehabilitation offers a range of care options in a serene setting, but experiences among residents and families can vary widely. While some staff members provide compassionate care, challenges with staffing levels and communication can impact the quality of service. Families considering this facility should be prepared to be actively involved in their loved ones’ care to ensure their needs are adequately addressed.
