Overview
Avamere Crestview of Portland, located in Portland, Oregon, provides a range of services including skilled nursing, rehabilitation, and long-term care. The facility aims to meet residents where they are in their life journey, focusing on enhancing the lives of those they serve through various programs and amenities. The environment is designed to feel welcoming and supportive for both residents and their families.
Services & Support
Avamere Crestview offers a variety of care options including assisted living, memory care, and respite care. Their skilled nursing services are complemented by rehabilitation therapies, such as physical and occupational therapy, aimed at helping residents regain strength and independence after surgery or medical conditions. The facility also features a library and an extensive activities calendar to promote engagement among residents.
Care Approach & Staff
The staff at Avamere Crestview are described as caring and compassionate, with many reviewers noting the dedication of nurses, CNAs, and therapists. However, experiences vary significantly between shifts, with some families expressing concerns about responsiveness and professionalism during night hours. The management team appears to prioritize staff selection, aiming for a supportive and effective care environment, although some reviewers have noted issues with staff training and attentiveness.
Living Options & Amenities
Residents at Avamere Crestview have access to 24-hour staff support and various amenities designed to enhance their comfort and well-being. While the building may be somewhat outdated, it is generally well-maintained, and the cleanliness of the rooms has received positive feedback. The facility also fosters a community atmosphere, with opportunities for social interaction and engagement.
Dining & Activities
While the dining options include a menu that appeals to many, some residents have noted that the execution of meals could be improved, particularly for lunch and dinner. Breakfast is often highlighted as the best meal of the day. The nutrition staff is open to feedback, indicating a willingness to enhance the dining experience.
What Families Say
Reviews reflect a mixed experience at Avamere Crestview. Many families appreciate the caring nature of the staff and the overall supportive environment, while others have raised concerns about safety and responsiveness, particularly regarding fall precautions and night staff. Some families have expressed satisfaction with the care provided, while others have voiced strong criticisms about the quality of care and management practices.
Room for Improvement
Concerns have been raised regarding the responsiveness of night staff and the lack of proper fall precautions for residents identified as high-risk. Additionally, some families have suggested that staff training and management oversight need to be enhanced to ensure consistent care quality.
Summary
Avamere Crestview of Portland offers a range of senior care services in a supportive environment, though experiences can vary. While many families have praised the compassionate staff and the facility’s amenities, some have highlighted significant concerns regarding safety and staff responsiveness. Potential residents and their families are encouraged to consider both positive and negative feedback when evaluating this facility.
