Overview
Heart 2 Heart Hospice Care, located in Portland, Oregon, is a locally-based boutique hospice service provider dedicated to delivering compassionate end-of-life care. Their mission centers on placing patients and their families at the forefront of the hospice experience, ensuring that they receive the highest level of care during this difficult time. The organization prides itself on its values of empathy, diversity, and quality, which guide their approach to supporting patients and their families.
Services & Support
Heart 2 Heart Hospice Care offers a range of services designed to support patients in their own homes, whether that be a private residence, assisted living, or long-term care facility. Their skilled staff conducts regular visits to ensure comfort and dignity throughout the end-of-life journey. The organization also provides same-day hospice admission and 24/7 live-person phone support, allowing families to access assistance whenever needed.
Care Approach & Staff
The team at Heart 2 Heart Hospice Care is noted for their professionalism, warmth, and deep understanding of hospice care. Many families have expressed gratitude for the attentive and supportive nature of the caregivers, highlighting the effective communication and empathy demonstrated by the staff. The organization emphasizes a collaborative approach, allowing families to drive conversations and care goals, ensuring that their needs and preferences are prioritized.
Who They Serve
Heart 2 Heart Hospice Care serves patients with a life expectancy of six months or less, as determined by a physician. They cater not only to patients but also to families and care providers, offering personalized support and crisis assistance during challenging moments.
What Families Say
Families have shared positive experiences with Heart 2 Heart Hospice Care, noting the compassionate and professional care provided during difficult times. Reviewers have praised specific staff members for their responsiveness and dedication, with comments reflecting a high level of satisfaction with the care received. However, there have been some concerns regarding transparency in policies, indicating room for improvement in communication.
Summary
Heart 2 Heart Hospice Care in Portland, Oregon, is committed to providing high-quality hospice care that prioritizes the needs of patients and their families. With a compassionate team and a focus on effective communication, they strive to create a supportive environment during the end-of-life journey. While many families have had positive experiences, there is an opportunity for the organization to enhance transparency in their policies to further strengthen trust and satisfaction.
