Overview
Care Partners, located in Portland, Oregon, has been providing compassionate in-home hospice and palliative care since 1982. Their mission focuses on offering customized care plans tailored to the unique needs and goals of each individual experiencing serious illness. As a non-profit organization, Care Partners reinvests its earnings into direct care, supported by donations that help fund additional services beyond what Medicare or private insurance may cover.
Services & Support
Care Partners offers a range of services, including hospice care, palliative care, and support from social workers. Their interdisciplinary team is available around the clock to address patient and family needs, ensuring that care is accessible at any time. They provide specialized programs for common life-limiting illnesses such as cancer, heart failure, chronic lung disease, and dementia, with staff trained to deliver care according to the latest guidelines.
Care Approach & Staff
The staff at Care Partners includes experienced nurses and social workers who are dedicated to providing compassionate and responsive care. Many families have noted the warmth and empathy exhibited by the nursing staff during critical times. However, some reviews indicated challenges with communication and coordination, particularly during difficult moments, such as after a loved one’s passing.
Who They Serve
Care Partners primarily serves individuals experiencing serious illnesses and their families, offering tailored support to meet their specific needs. Their services are designed to ease the burden on both patients and caregivers, providing comfort and assistance through challenging times.
Room for Improvement
While many families have praised the compassionate care provided by Care Partners, there have been several reports of communication issues and inconsistencies in service delivery. Instances of delayed responses and lack of follow-up during critical moments have been highlighted as areas needing attention to enhance the overall experience for families.
What Families Say
Reviews from families reflect a mix of experiences. Many have expressed gratitude for the compassionate care provided during their loved ones’ final days, noting the responsiveness and support from the nursing staff. However, some families have shared disappointing experiences regarding communication and the coordination of care services, which left them feeling unsupported during critical times.
Summary
Care Partners in Portland, Oregon, has a long history of providing in-home hospice and palliative care with a focus on compassion and individualized support. While many families have found their services invaluable during difficult times, there is room for improvement in communication and service coordination to ensure a consistently supportive experience for all.
