Overview
West Hills Village Senior Residence, located in Portland, Oregon, is a senior living community that offers a range of services including assisted living, independent living, and respite care. Established in 1988, it is situated in the Multnomah Village neighborhood, surrounded by lush trees and gardens, providing a serene environment for its residents.
Services & Support
The community is dedicated to helping residents lead purposeful lives through personalized care. It offers various services tailored to meet the needs of seniors, including assistance with daily activities, dining options, and engaging activities. The nearby West Hills Health & Rehabilitation facility provides additional rehabilitation and long-term care services if needed.
Dining & Activities
Residents at West Hills Village have access to a variety of dining options, with many reviewers noting the quality of the food. There are opportunities for social engagement through numerous activities, which residents have found enjoyable. Feedback indicates that the staff takes pride in providing fresh meals and accommodating different dietary preferences.
Care Approach & Staff
The staff at West Hills Village, including caregivers, medtechs, and activity coordinators, are described as genuinely caring and attentive. Families have expressed gratitude for the assistance their loved ones receive, which contributes to a sense of safety and independence for residents. However, some reviews mention concerns about staff treatment and the overall environment, indicating areas for improvement.
Room for Improvement
While many residents and families have positive experiences, there are notable concerns regarding cleanliness and maintenance within the facility. Some reviews describe issues with dirty restrooms and outdated facilities, which have raised alarms for prospective residents and their families.
What Families Say
Reviews highlight a mix of experiences at West Hills Village. Many families appreciate the friendly atmosphere and the level of care their loved ones receive. However, there are also critical voices expressing disappointment regarding the facility’s cleanliness and condition, suggesting that potential residents should carefully consider these factors during their search for senior living options.
