Overview
Pacific Living Centers of Medford at Brookhurst, located in Medford, Oregon, is a memory care community designed to support individuals living with Alzheimer’s and other forms of dementia. With a cozy setting and a small capacity of 14 beds, the facility aims to provide a comfortable and familiar environment for its residents.
Services & Support
The community offers specialized memory care services, focusing on the unique needs of residents with cognitive impairments. The trained memory care team is dedicated to promoting comfort and familiarity, which is essential for individuals with dementia.
Care Approach & Staff
Feedback regarding the staff has been mixed. Some families have expressed satisfaction with the care provided, noting that staff members are attentive and genuinely care for the residents. However, there have been multiple reports of understaffing, which has led to concerns about the quality of care, including instances of neglect and inadequate attention to residents’ needs.
Who They Serve
The facility primarily serves individuals requiring memory care, particularly those with Alzheimer’s disease and other forms of dementia. The small community setup is intended to create a more personalized and intimate care experience.
Living Options & Amenities
As a memory care community, Pacific Living Centers of Medford at Brookhurst provides a home-like environment tailored to the needs of its residents. The facility is designed to promote comfort and familiarity, although specific details about amenities and living options have not been highlighted in reviews.
Dining & Activities
While the community aims to provide dining and activities for residents, reviews indicate a lack of engaging activities beyond basic options like watching TV. Families have expressed a desire for more varied and stimulating activities to enhance the residents’ quality of life.
What Families Say
Reviews reflect a broad range of experiences. Some families appreciate the care and attention their loved ones receive, particularly under the current administration, which has reportedly improved the environment. Conversely, others have expressed serious concerns about neglect and inadequate staffing, leading to instances where residents were left unattended for extended periods.
Room for Improvement
Several reviews indicate a need for improvement in staffing levels and the overall quality of care. Families have raised concerns about neglect, including residents not being checked on frequently and issues with hygiene. Addressing these concerns could enhance the care experience for residents.
Summary
Pacific Living Centers of Medford at Brookhurst offers a specialized memory care environment in Medford, Oregon, with a focus on providing comfort for individuals with dementia. While some families have reported positive experiences, significant concerns about staffing and care quality have emerged. It is essential for prospective residents and their families to consider these factors when evaluating the community.
