Overview
Orchards Assisted Living, located in Medford, Oregon, offers a community designed for seniors seeking assisted living accommodations. The facility features studio and one-bedroom apartments, fostering a homelike environment that emphasizes dignity, independence, and individuality. Residents can engage in various activities, including exercise classes, crafts, movies, games, musical programs, and weekly outings, all aimed at enhancing their quality of life.
Services & Support
At Orchards Assisted Living, staff members collaborate with residents to create personalized care plans that cater to individual needs and preferences. The community focuses on providing support that respects each resident’s choice and privacy, ensuring that they feel at home while receiving the assistance they require.
Care Approach & Staff
The care approach at Orchards Assisted Living is centered on fostering a family-like atmosphere. Many reviewers noted the caring staff who go above and beyond to support residents. The activities team, in particular, has been highlighted for their creativity in organizing engaging events that keep residents active and involved. However, some feedback indicates that not all staff interactions have been positive, with reports of unprofessional behavior from certain employees.
Living Options & Amenities
Residents at Orchards Assisted Living can choose from studio and one-bedroom apartments, designed to provide a comfortable and private living space. The community offers a variety of amenities and activities aimed at promoting an active lifestyle, helping residents maintain both their physical and mental well-being.
What Families Say
Reviews from families reflect a mixed experience at Orchards Assisted Living. While many appreciate the engaging activities and supportive staff, some have raised concerns about responsiveness to resident needs, particularly regarding call light assistance. The positive interactions shared by volunteers and families highlight the community’s potential, but there are also significant concerns about staff professionalism and resident treatment.
Room for Improvement
Some reviews indicate areas for improvement, particularly regarding staff responsiveness and professionalism. Instances of rude behavior from certain staff members and delayed responses to resident requests have been noted, suggesting a need for enhanced training and support for the team.
Summary
Orchards Assisted Living in Medford, Oregon, presents a community-focused environment for seniors seeking assisted living. While the facility offers a range of activities and a caring staff, feedback indicates that there are inconsistencies in service quality and staff professionalism. Families considering Orchards Assisted Living may find a vibrant community, but should also be aware of the reported challenges.
