Overview
Kinsington Oak Grove, located in Medford, Oregon, offers specialized memory care in a nurturing environment. This facility is designed for individuals with dementia, providing compassionate, personalized care tailored to the unique needs of each resident. Opened in January 2020, Kinsington Oak Grove features three intimate cottages, allowing for a close-knit community atmosphere.
Services & Support
Kinsington Oak Grove provides a range of services focused on memory care, including hospice care for residents in need of end-of-life support. The facility is staffed with two full-time nurses, ensuring that residents receive consistent and professional medical attention. Families have expressed gratitude for the kindness and compassion shown by the caregivers, which has been a source of comfort during difficult times.
Care Approach & Staff
The staff at Kinsington Oak Grove is noted for their warmth and attentiveness. Families appreciate the open lines of communication regarding their loved ones’ care, particularly as needs evolve. Caregivers are described as kind and compassionate, often forming familial bonds with residents. However, some families have reported challenges with the administration, highlighting a need for improved responsiveness and respect towards family members, especially concerning visitation rights.
Who They Serve
Kinsington Oak Grove primarily serves individuals with dementia and Alzheimer’s disease. The facility is equipped to handle various care needs, ensuring that residents receive the appropriate level of support throughout their stay.
Living Options & Amenities
The community is structured into three cottages, each housing up to 20 residents, creating an intimate living environment. The facility boasts expansive outdoor spaces and a private patio, allowing residents to enjoy fresh air and nature. The environment is described as clean, safe, and well-organized, contributing to a positive living experience.
Dining & Activities
Residents at Kinsington Oak Grove benefit from quality dining options, with food that is generally well-received by the residents. The community also offers various activities designed to engage residents and promote social interaction, enhancing their overall well-being.
Location & Access
Kinsington Oak Grove is conveniently located at the intersection of West Main and Oak Grove in Medford, Oregon. This accessible location allows families to visit their loved ones easily, which is crucial for maintaining connections and providing support.
What Families Say
Reviews from families highlight the compassionate care provided by the staff and the supportive environment. Many families express gratitude for the kindness shown to their loved ones, particularly during challenging times. However, some reviews indicate concerns regarding the administration’s handling of visitation rights and communication with family members. Overall, families recommend Kinsington Oak Grove for its caring staff and supportive memory care services.
Room for Improvement
While many families appreciate the care provided by the staff, there are noted concerns regarding the administration’s responsiveness and the handling of visitation policies. Some families have reported feeling disrespected or ignored by office personnel, suggesting a need for improved communication and sensitivity towards family members’ needs.
Summary
Kinsington Oak Grove in Medford, Oregon, offers a specialized memory care environment that prioritizes kindness and compassionate support for residents with dementia. With dedicated staff and a focus on creating a nurturing community, Kinsington Oak Grove is a viable option for families seeking quality memory care. However, potential residents and their families may want to consider the experiences shared regarding administrative communication and visitation policies when making their decision.
