Overview
Visiting Angels Senior Home Care, located in Eugene, Oregon, is part of a nationwide network providing essential personal home care services. The agency focuses on helping seniors maintain their independence at home through a range of services including in-home care, dementia care, respite care, and companion care. With a commitment to high-quality, one-on-one care, Visiting Angels aims to respect both clients and caregivers alike.
Services & Support
Visiting Angels offers a variety of services tailored to the individual needs of seniors. These services include personal care, companionship, and specialized support for conditions such as Alzheimer’s and dementia. The agency emphasizes a personalized approach, ensuring that care is customized to meet the unique preferences and requirements of each client.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as compassionate and dedicated. Families have noted the agency’s effort to match clients with caregivers who fit their specific needs, contributing to a sense of comfort and trust. The company is recognized for its supportive work environment for staff, which in turn reflects positively on the care provided to clients. Many caregivers express their satisfaction with the company culture, highlighting the importance of teamwork and communication.
Who They Serve
Visiting Angels serves seniors and their families, particularly those who require assistance with daily activities or specialized care due to health conditions. The agency is noted for its ability to provide care that allows clients to remain in their homes, fostering independence and enhancing quality of life.
Service Area
In addition to Eugene, Visiting Angels also serves the Springfield area and other communities within Lane County, Oregon. This broader service area enables the agency to reach more families in need of home care support.
What Families Say
Families have expressed gratitude for the compassionate care provided by Visiting Angels. Many reviews highlight the professionalism of the staff and the positive experiences encountered during the caregiving process. Clients appreciate the agency’s responsiveness and the quality of matches between caregivers and those receiving care. However, there have been isolated comments regarding the application process for potential caregivers, indicating a need for improvement in that area.
Room for Improvement
While many families commend the services offered, there have been some concerns regarding the application process for caregivers, with feedback suggesting it could be more accommodating and transparent.
Summary
Visiting Angels Senior Home Care in Eugene, Oregon, is recognized for its compassionate and personalized approach to home care. With a focus on matching caregivers to clients’ specific needs, the agency strives to provide high-quality support that enables seniors to live independently. Families have shared positive experiences, noting the professionalism and dedication of the staff, while also indicating areas where improvements could be made in the caregiver recruitment process.
