Overview
Marquis Eugene Assisted Living, located in Eugene, Oregon, is a newly opened facility that provides a vibrant community for seniors requiring assisted living and memory care. The facility is designed to offer the highest level of 24-hour care and is noted for its clean, attractive environment and responsive management.
Services & Support
Marquis Eugene offers a range of services including therapy, care coordination, and assistance with long-term care plans. The facility is equipped with thoughtfully designed, climate-controlled rooms featuring grab bars, walk-in showers, and kitchenettes. Residents can enjoy a variety of activities tailored to their interests, both within the facility and in the surrounding community.
Care Approach & Staff
The staff at Marquis Eugene is frequently described as courteous, kind, and responsive to residents’ needs. Many reviews highlight the efforts of the management team to address concerns promptly and effectively. However, there are mixed sentiments regarding staffing levels, with some accounts indicating that the facility may be understaffed at times, which can impact the overall care experience.
Dining & Activities
Dining at Marquis Eugene is often praised, with residents enjoying meals that are described as restaurant-quality. The facility offers a rotating and seasonal menu, providing variety and catering to different tastes. Additionally, there are numerous activities available for residents, including social events and organized outings, which contribute to a vibrant community atmosphere.
Room for Improvement
While many families express satisfaction with the care provided, there are concerns regarding management practices and communication, particularly in challenging situations. Some reviews note that families felt neglected during difficult times, particularly after the passing of a resident. Addressing these concerns may enhance the overall experience for both residents and their families.
Summary
Marquis Eugene Assisted Living stands out for its clean and modern facility, attentive staff, and quality dining options. While there are areas for improvement in management and staffing, many families recommend the facility for its supportive environment and commitment to resident care.
