Overview
Mountain Park Memory Care, located in Clackamas, Oregon, is a memory care community dedicated to providing care for residents experiencing Alzheimer’s and dementia. The facility emphasizes a person-centered approach to foster an independent lifestyle tailored to each resident’s abilities. While the community is designed with modern care concepts, feedback from families highlights significant concerns regarding the quality of care and management practices.
Care Approach & Staff
The facility claims to prioritize the social, spiritual, mental, and physical well-being of residents. However, multiple reviews indicate that management issues significantly impact the quality of care. Some families report a lack of responsiveness and inadequate training among staff, leading to neglectful situations. While there are mentions of compassionate staff members who genuinely care for residents, the overall management appears to be a recurring concern, with claims of a high turnover rate and inadequate oversight.
Living Options & Amenities
Mountain Park offers memory care services with a focus on creating a safe and supportive environment. The facility provides secure suites and amenities aimed at enriching the daily lives of residents. However, reviews suggest that the cleanliness of the environment, including concerns about odors and maintenance issues, needs improvement. Families have noted that while some aspects of the facility are appealing, such as the layout and community design, the reality of the living conditions has not met expectations.
Dining & Activities
The dining experience at Mountain Park has received mixed reviews. While some residents enjoy nutritious meals, there are reports of inadequate meal options and poor dietary management for those on special diets. Families have expressed concern that the food quality does not meet residents’ needs, leading to dissatisfaction among the elderly population.
Room for Improvement
There are significant areas for improvement at Mountain Park Memory Care. Families have raised alarms about neglect, including instances of residents being left in unsanitary conditions. Additionally, the management’s responsiveness and handling of staff issues have been criticized, suggesting a need for better oversight and training to ensure a higher standard of care.
Summary
In summary, while Mountain Park Memory Care aims to provide a supportive environment for individuals with memory care needs, family feedback reveals serious concerns regarding management, staff training, and overall care quality. Prospective residents and their families may want to consider these factors carefully when evaluating their options for memory care in Clackamas, Oregon.
