Overview
Heart ‘n Home Hospice & Palliative Care, LLC, located in Bend, Oregon, provides compassionate hospice and palliative care to patients and their families. The organization emphasizes emotional, physical, and spiritual support, ensuring that patients receive personalized care tailored to their needs. Heart ‘n Home is committed to maintaining a strong connection with families throughout the care process, making it a vital resource in the community.
Services & Support
Heart ‘n Home offers a range of services designed to support patients and their families during challenging times. Their approach includes comprehensive nursing care, assistance from trained volunteers, and emotional support for families. Many families have expressed gratitude for the compassionate care their loved ones received, noting the staff’s dedication to making patients comfortable and providing necessary equipment and supplies promptly.
Care Approach & Staff
The team at Heart ‘n Home is frequently praised for their compassionate and empathetic approach to care. Reviewers highlight the kindness and professionalism of the staff, which includes nurses and caregivers who work diligently to meet the needs of both patients and their families. Many families have shared their appreciation for the support provided, emphasizing how the staff’s attentiveness and understanding have made a significant difference during difficult times.
Who They Serve
Heart ‘n Home serves individuals and families in need of hospice and palliative care, focusing on providing comfort and support at the end of life. Their services are designed to cater to both patients and their caregivers, ensuring that everyone involved receives the attention and care they need.
What Families Say
Families have shared overwhelmingly positive experiences with Heart ‘n Home, highlighting the exceptional care provided by the staff. Many reviews express deep gratitude for the compassionate support received, noting that the team helped ease the burden during a challenging period. While some feedback indicates concerns regarding management and staffing changes, the majority of families commend the dedication and kindness of the direct care staff.
Room for Improvement
While many families praise the care received at Heart ‘n Home, there are some concerns regarding management communication and staffing levels. A few reviewers have noted a perceived decline in service quality after recent changes in ownership, suggesting that improvements could be made in these areas to enhance the overall experience for patients and their families.
Summary
Heart ‘n Home Hospice & Palliative Care, LLC is dedicated to providing compassionate and personalized care in Bend, Oregon. With a strong focus on emotional and physical support, the organization has built a reputation for its caring staff and commitment to the community. While there are areas for improvement, the positive feedback from families highlights the invaluable role Heart ‘n Home plays in supporting patients and their loved ones during end-of-life care.
