Overview
Caring for the Cascades, located in Bend, Oregon, is a family-owned in-home care agency that has been dedicated to providing exceptional care since 2007. The organization focuses on delivering trained caregivers who offer reliable and compassionate support to clients in the comfort of their own homes. Their mission emphasizes affordability, relational compatibility, and dependable service, ensuring peace of mind for families during challenging times.
Services & Support
Caring for the Cascades offers a range of in-home care services tailored to meet the unique needs of each client. Their caregivers are trained to provide compassionate support, ensuring that clients feel respected and well cared for. The agency also emphasizes the importance of maintaining familiar and comforting environments for clients, allowing them to remain in their own homes while receiving necessary care.
Care Approach & Staff
The team at Caring for the Cascades is frequently described as professional, compassionate, and dedicated to the well-being of both clients and staff. Caregivers are trained thoroughly, and the organization promotes open communication and support among team members. Many employees express satisfaction with the work environment, highlighting the company’s commitment to valuing their contributions and fostering a positive workplace culture.
Who They Serve
Caring for the Cascades serves aging adults and individuals with disabilities who require in-home assistance. Their focus on personalized care ensures that each client receives the attention and support needed to enhance their quality of life.
Service Area
Caring for the Cascades proudly serves Bend, Oregon, and the surrounding areas in Central Oregon, including Deschutes County, Crook County, Jefferson County, Warm Springs, and Culver. This broad service area allows them to reach a diverse range of clients in need of in-home care.
What Families Say
Families have consistently praised Caring for the Cascades for their exceptional service and compassionate caregivers. Many reviews highlight the seamless transition into care, with families feeling supported and relieved during difficult times. The communication with the office staff is often noted as clear and prompt, contributing to a smooth and stress-free experience for families seeking assistance for their loved ones.
Room for Improvement
While many experiences with Caring for the Cascades have been positive, there are some mixed reviews regarding past employee experiences. A few former staff members expressed dissatisfaction with management decisions and treatment of clients, which may indicate areas for potential improvement in employee relations.
Summary
Caring for the Cascades stands out as a compassionate and reliable in-home care provider in Bend, Oregon. With a strong focus on personalized care, professional staff, and a supportive work environment, they aim to enhance the lives of their clients and their families. While there are areas noted for improvement, the overall feedback from families and employees reflects a commitment to quality care and a positive caregiving experience.
