Overview
Ranchwood Nursing Center, located in Yukon, Oklahoma, combines skilled nursing and rehabilitative healthcare services with a focus on providing a comfortable environment for residents. While the facility promotes itself as offering a hotel-like experience, reviews from families and patients present a mixed picture regarding the quality of care and overall environment.
Services & Support
Ranchwood Nursing Center offers a range of services, including skilled nursing care, long-term care, and rehabilitation services. The facility aims to provide comprehensive healthcare support tailored to individual needs. However, feedback indicates challenges in the delivery of these services, with reports of inadequate staff support and insufficient attention to residents’ basic needs.
Care Approach & Staff
The care approach at Ranchwood Nursing Center is intended to be supportive and respectful. Some reviews highlight instances of compassionate care from staff members, particularly in the context of rehabilitation services. However, there are significant concerns regarding staff responsiveness and availability. Multiple reviewers noted that calls for assistance often go unanswered, leading to distressing situations for residents, such as being left unattended for extended periods.
Who They Serve
Ranchwood serves a diverse population, including individuals requiring skilled nursing care and rehabilitation. However, families have expressed concerns about the appropriateness of the facility for residents with specific needs, such as dementia, citing incidents of residents wandering unsupervised.
Living Options & Amenities
The facility is described as having luxurious accommodations, but some reviews suggest that the physical environment has deteriorated over time. Visitors have reported unpleasant odors and cleanliness issues, which detract from the overall living experience.
What Families Say
Family feedback is notably varied. While some families appreciate the care provided to their loved ones, particularly during rehabilitation, others have expressed severe dissatisfaction, citing neglect and poor management. Instances of residents being left without hydration or assistance have raised serious concerns about the quality of care.
Room for Improvement
There are numerous areas identified for improvement at Ranchwood Nursing Center. Families have raised issues regarding staff training, responsiveness, and overall management of the facility. The lack of timely communication and adequate staffing has been a recurring theme in reviews, indicating a need for significant changes to enhance resident care and safety.
Summary
In summary, Ranchwood Nursing Center in Yukon, Oklahoma, aims to provide skilled nursing and rehabilitative services in a comfortable setting. However, the facility faces considerable challenges related to staff availability, management practices, and the overall living environment. Families considering Ranchwood should weigh both the positive aspects of care against the serious concerns raised by current and former residents.