Overview
Montereau, located in Tulsa, Oklahoma, is a not-for-profit Life Plan Community that offers a variety of services for older adults, including independent living and skilled nursing care. Founded in 2003, Montereau aims to provide enriching living experiences alongside essential medical support, though reviews indicate a mixed experience regarding the quality of care, particularly in the skilled nursing section.
Services & Support
Montereau offers a continuum of care, including independent living, assisted living, skilled nursing, and rehabilitation services. The community is designed to provide financial protection and value through Life Care, allowing residents to transition between different levels of care as needed.
Care Approach & Staff
The staff at Montereau has received both praise and criticism. Some reviews highlight dedicated team members who strive to provide compassionate care, while others report significant issues with response times and overall patient care in the skilled nursing facility. Instances of neglect have been raised, with families expressing concerns about staff availability and attentiveness to residents’ needs.
Who They Serve
Montereau serves older adults looking for a supportive community that offers a range of living options and care services. However, feedback indicates that families should be cautious, particularly regarding the skilled nursing care provided.
Living Options & Amenities
Montereau features a variety of living options, including independent living apartments. The community is noted for its beautiful campus and amenities, including five dining venues, a spa, and various recreational activities. Residents appreciate the engaging environment, although some families have raised concerns about the quality of care in skilled nursing.
Dining & Activities
Dining options at Montereau have been positively reviewed, with multiple restaurants available for residents. Activities are plentiful, with a calendar filled with exercise classes and social events, contributing to a vibrant community atmosphere.
What Families Say
Family reviews of Montereau are polarized. While some families commend the staff’s friendliness and the community’s amenities, many express serious concerns about the quality of care in the skilled nursing section. Reports of neglect and inadequate responses to residents’ needs have led several families to advise against choosing this facility for loved ones requiring skilled nursing care.
Room for Improvement
Several reviews indicate a need for improvement in staffing levels and responsiveness, particularly in the skilled nursing area. Families have reported long wait times for assistance and instances of neglect, suggesting that the facility must address these critical issues to enhance resident care.
Summary
Montereau offers a range of services for older adults in a beautiful setting, but feedback reveals significant concerns about the quality of skilled nursing care. Families considering this facility should weigh the positive aspects of the community against the serious issues reported by others, particularly regarding staff responsiveness and patient care.
